Shipping Policy

Thank you for shopping with KAIRO HAUS. Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Delivery Timeframes

Delivery to Australian addresses typically takes 7–14 business days from the date of dispatch. Please note that during peak periods (such as sales events or holidays), delivery times may be slightly longer.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can use this to monitor your delivery progress.

International Shipping

We do ship internationally. Please contact us at Kairohaus@gmail.com for international shipping timeframes and rates before placing your order.

Delays

KAIRO HAUS is not responsible for delays caused by customs, weather events, or circumstances beyond our control. If your order has not arrived within the estimated timeframe, please contact us and we will do our best to assist.